| Captions | For all live video, provide captions. You can add captions to your live videos using software or professional services. |
| Audio descriptions | Provide audio descriptions for all pre-recorded content. You can also add a link near the content that directs users to your audio description. |
| Contrast ratio | Maintain a contrast ratio of at least 4.5:1 for text and images of text. Exceptions include large text or images of large text, logotypes, or incidental text or images of text. |
| Text resizing | Allow users to resize site text (without any assistive technology) up to 200%. The resize must not cause a loss of content or site functionality. This ADA compliance item does not apply to captions or images of text. |
| Images of text | Avoid using images that feature mostly text to convey your content unless users can customize the image or the image is essential. If you want to use these kinds of images, like for pull quotes, substitute them using CSS, which can stylize text. |
| Navigation options | Offer users more than one option for locating a page on your site, unless that page is the result or step in a process, like completing an online checkout. Adding an HTML sitemap, site search, and consistent navigation menu can help you accomplish this to-do. |
| Headings and labels | Use headings or labels to describe the topic or purpose of the content. Aim for descriptive and straightforward labels or headings. You should also label all site elements, like a pricing table or contact form. |
| Focus visible | Anyone accessing your site with a keyboard should have the ability to see the keyboard focus indicator — or the outline that appears on a form field — on site elements like links, form fields, and menus. Add this feature on your website with CSS. |
| Language | Add a language attribute to the page for any website content that isn’t in your default language. A site that uses English, for instance, may add a language attribute for a page with content in French. |
| Navigation consistency | Provide a consistent navigation location and organization for users. Your navigation menu, for instance, should always appear in the same spot (like the left-hand side) and with the same menu items. |
| Identification consistency | Site elements with the same function should have consistent identification. You can label and name these elements, for example, and use identical alt text for elements with the same purpose. |
| Error suggestion | Offer users suggestions for fixing input errors, like the format of a phone number in a contact form. You can provide correction recommendations via text. |
| Error prevention | Any pages that generate legal commitments or financial transactions, modify or delete user-controlled data, or submit user test responses must be reversible, checked for errors, and confirmed before submission. Create an order confirmation page, for example, or allow users to cancel orders within a specific period. |